Terms & Conditions

Reviews Competition Terms and Conditions:

  1. By taking part in the Review Competition (Competition), all participants will be deemed to have accepted and be bound by these Terms and Conditions and our Privacy Policy. Any violation of these Terms and Conditions may result in disqualification.
  2. To the extent of any inconsistency between these Terms and Conditions and any other reference to this Competition, these Terms and Conditions prevail.
  3. The Competition commences at 9:00am Australian East Standard Time (AEST) on the first day of the relevant quarter when a review is received into the review database, and ends at 11:59pm AEST on the final day of month at the end of each quarter, running for a total of 3 calendar months (Promotion Periods) on each occasion.

Entries submitted and received by Robbins Conveyancing (the Promoter) after this time will not be accepted. The time of entry will in each case be the time which the online entry is received by the Promoter’s database, not the time of transmission by the entrant.

  1. The Competition is open to Australian residents aged 16 years and over who enter during the Promotion Period.

HOW TO ENTER:

  1. To enter the Competition, eligible entrants must, during the Promotion Period:
    a) Post a review on either the Robbins Conveyancing Google Business profile or on the Robbins Conveyancing Facebook page; and
    b) submit a valid Rating/Review about a product currently sold to the entrant by the Promoter; and
    c) register their details including (but not limited to) full name and e-mail address.
  2. Entrants may enter the Competition multiple times during the Promotion Period. Each entry must be a unique valid Rating/Review about a product currently sold by the Promoter.
  3. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and proof of purchase), and to disqualify any entrant whose entry is not in accordance with these Terms and Conditions or who otherwise tampers with the entry process. Manifest errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  4. Incomplete, indecipherable or illegible entries will be deemed invalid at the Promoter’s absolute discretion. The Promoter accepts no responsibility for any incorrect, incomplete, lost, late or misdirected entries.
  5. If there is a dispute as to the identity or details of any entrant, the Promoter reserves the right to determine, at its sole discretion, the identity or details of that entrant.
  6. The Promoter’s decision is final and no correspondence or communication will be entered into in relation to such decision or associated process.

PRIZES:

  1. There will be 1 winner of the prize for each promotional period. This Competition is a game of chance and an entry will be drawn from random entries that have been submitted during the Promotion Period. The Promoter reserves the right, at its discretion, to draw additional valid reserve entries and record them in order in the case of an invalid entry or where an ineligible entrant is drawn.
  2. The winner will be notified by post to the address last recorded as their postal address by Robbins Conveyancing. The winner’s name and the winning entry may be published on the Promoter’s social media platforms, and in any other Promotional Material the Promoter deems relevant. Entrants consent to their details and entry being published in these circumstances.
  3. The prize must be redeemed within 10 days of the winner’s announcement and redemption is subject to product availability. If a winner does not claim their prize within the prescribed time, then they will forfeit their prize and the prize will be awarded to the next eligible entry submitted in accordance with these Terms and Conditions.
  4. The total prize pool value for the entire Promotion Period is AUD $50 (inclusive of GST). 
  5. The Promoter accepts no responsibility for change in prize value between now and the ultimate prize redemption date. If, for any reason, any of the specified prizes (or any part of them) are unavailable or out of stock, the Promoter reserves the right to replace them with something of similar value and/or specification. The Promoter further accepts no responsibility of the prize is lost in the mail or by the recipient.
  6. Independent financial advice should be sought, as tax implications may arise as a result of accepting the prize.
  7. Prizes, or any unused portion of a prize, or any part thereof, are not transferable, saleable or exchangeable and cannot be taken or redeemed as cash or equivalent. Prizes must be taken as offered and cannot be varied.
  8. It is a condition of accepting the prizes that the winner must comply with all the conditions of use of the prize and the prize supplier’s requirements.
  9. The prize will be delivered to the nominated mailing address of the winner to any State/Territory and/or city/suburb in Australia.

GENERAL:

  1. Entrants agree that they are fully responsible for the entry which they submit, including any entry content (such as text, images, photos and videos) and any accompanying comments (Submission). The Promoter shall not be liable in any way for such Submission to the fullest extent permitted by law. The Promoter may remove any Submission without notice for any reason whatsoever. Entrants warrant and agree that: (a) they will not submit any Submission that is unlawful or fraudulent, or that the Promoter could reasonably deem to be in breach of any intellectual property, privacy, publicity or other rights, defamatory, obscene, derogatory, pornographic, sexually inappropriate, violent, abusive, harassing, threatening, objectionable with respect to race, religion, origin or gender, not suitable for children aged under 15, or otherwise unsuitable for publication; (b) they will obtain prior written consent from any person that appears or is personally identifiable in their Submission; (c) they will obtain full prior written consent from any person who has jointly created or has any rights in the Submission to the uses and terms herein; (d) their Submission does not contain viruses and will not cause injury or harm to any person or entity; and (e) they will comply with all applicable laws and regulations, including, without limitation, those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.
  2. Entrants consent to the Promoter using the entrant’s name and likeness in any media for an unlimited period without remuneration for the purposes of promoting this Competition (including any outcome) and promoting any products manufactured, distributed and/or supplied by the Promoter and their related bodies corporate.
  3. Entry into the Competition is conditional upon the entrant’s approval of the Promoter’s Privacy Policy and the entrant agrees that by entering into this Competition, the entrant consents to the terms of the Promoter’s Privacy Policy.
  4. Any cost associated with accessing the promotional website situated at robbinsconveyancing.com.au is the entrant’s sole responsibility and is dependent on the Internet service provider used. The Promoter accepts no responsibility for entrants’ use (or attempted use) of the website. 
  5. If, for any reason, this Competition is not capable of running as planned, including, but not limited to, as a result of tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this Competition, the Promoter reserves the right, at its sole discretion: (a) to disqualify any entrant who tampers with the entry process; or (b) to cancel, terminate, modify or suspend the Competition, as appropriate. If this Competition is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter also reserves the right, at its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to cancel, terminate, modify or suspend the Competition, as appropriate.
  6. The Promoter does not exclude any rights or remedies in respect of goods or services which cannot be excluded, restricted or modified by law. However, to the fullest extent permitted by law, the Promoter (including its officers, employees and agents) excludes all liability (including for negligence) for any personal injury or any loss or damage (including for loss of opportunity, business, goodwill or profits), whether direct, indirect, special or consequential, arising in any way out of the Competition, including, but not limited to, where arising out of the following:
    a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
    b) any theft, unauthorised access or third party interference;
    c) any entry or prize claim that is cancelled, delayed, interrupted, diverted, late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter or otherwise);
    d) any variation in prize value or specification to that stated or referred to in these Terms and Conditions;
    e) any tax liability or similar charge incurred by the winner; or
    f) use of a prize by the winner.
  1. The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, entries or any other event beyond its control and, in these circumstances, the Promoter may, at its absolute discretion, cancel the Competition (without liability) and, if it elects to do so, recommence it from the start on the same conditions.
  2. Without limiting any other terms herein, the entrant indemnifies the Promoter for any breach of the above terms, conditions or warranties.
  3. All entries become the property of the Promoter (including any intellectual property rights comprised therein). All opt-in entries will be entered into a database and the Promoter may use the entrants’ names, addresses and telephone numbers for future promotional, marketing and publicity purposes in any media worldwide without notice and without any fee being paid, unless otherwise advised by the entrant. By opting-in, entrants confirm that they allow their details to be used for this purpose. If entrants no longer consent to their details being used for future marketing purposes, the entrant should contact the Promoter via the details set out below. Any request to update, modify or delete the entrant’s details should also be directed to the Promoter.
  4. The Promoter is Robbins Conveyancing Group Pty Ltd (ABN: 88622296495).

If you have any questions regarding these Terms and Conditions, the Promoter may be contacted by email info@robbinsconveyancing.com.au or by telephone on 08 8490 0797.

Robbins Conveyancing Group Pty Ltd & Robbins Lawyers Pty Ltd General Terms and Conditions of Business

These are the Robbins Lawyers Pty Ltd and Robbins Conveyancing Group Pty Ltd Terms and Conditions are set out below and are the basis on which we will provide our professional services.

We are Robbins Lawyers Pty Ltd and Robbins Conveyancing Group Pty Ltd. You are the client.

    Form 1 Preparation:

    Preparation of a Form 1 Vendor’s Statement is subject to you completing the Form 1 Questionnaire and Payment Authority with all relevant information relating to the property. We are not liable or responsibility for any changes you make to the Form 1 Vendor’s Statement once received from us.  We provide no warranty as to the accuracy of the details provided in the Form 1 Questionnaire and Payment Authority and it is the responsibility of the Vendor to check the Form 1 Vendor’s Statement for any errors before signing it. You must advise us immediately if there are any errors in the Form 1 Vendor’s Statement so that we can amend accordingly.

    Whilst Robbins Conveyancing make every effort to prepare the Form 1 Vendor’s Statement within 48 hours of receipt of all government prescribed searches, we give not guarantee as to the period of time that it takes for the government prescribed searches from the various departments to respond to our requests, once they have been ordered. The Form 1 Vendor’s Statement will be provided to the Vendor and/or their Agent upon completion via email as a PDF attachment.

    By completing and signing the Form 1 Questionnaire and Payment Authority, you are indemnifying Robbins Conveyancing from any liability as a result of any claims or use of the Form 1 and any loss or damage suffered as a result of any circumstances in relation to the Form 1 Vendor’s Statement and its use(s).

    The Form 1 Vendor’s Statement is current at the time of receipt by the Vendor, or by their Agent. Robbins Conveyancing Group cannot be held liable for amendments to legislation and changes to the government searches or information provided by the Vendor between the time of signing the Form 1 and serving the Form 1. In order for the government searches to be accurate at the time of serving the Form 1 Vendor’s Statement, updates must be ordered on government searches. If the Vendor or the Agent fail to request updated searches or the Vendor does not agree to pay for updated searches, the Form 1 may be deemed defective and Robbins Conveyancing Group cannot be held liable. All documents provided by us are intended for the use of the client(s) or their Agent for the purpose of selling the property and must not be used for any other purpose(s) unless authorised by us in writing.

    Robbins Conveyancing Group Pty Ltd Terms and Conditions

    1.       

    Professional fees

    Professional Fixed Fee: The professional fee for the transaction applies to the usual tasks undertaken for transactions. This fee also includes the costs of disbursements which will be incurred as part of our service to you, for such things as postage, file storage (for a minimum of 7 years), courier costs, faxing, telephone usage, etc.

     

    2.       

    Government Prescribed Searches

    Often there will be a need to order government prescribed statutory searches where enquiries need to be made on your behalf to prepare the appropriate forms to transfer ownership of the property and calculated rates and taxes adjustments. These costs are additional and your conveyancer can advise you further what cost will apply.

    3.       

    Electronic Conveyancing

    National Electronic Conveyancing (NEC) provides a single system for online completion of real property transactions and lodging LTO dealings within Australia. It is a fast, accurate and efficient method of conducting transfers. 

    4.       

    Trust Accounting Administration Fee

    Where we do not receive mutual instructions in regard to disbursement of funds at settlement and are required to hold settlement proceeds in the Robbins Conveyancing Trust Account pending mutual agreement and/or court orders, we will charge an administration fee of $22 per month including GST, there will also be additional charges where we are required to reproduce settlement statements and liaise with solicitors and other parties.

    5.       

    Additional Charges

    If your transaction requires further work, beyond the scope of a usual conveyancing transaction, due to complex matters that may arise (for example, for ‘default of contract’ matters), we have the right to charge an additional fee. Should this be the case, we will advise you in writing before any additional work is conducted and explain why the additional work is necessary.

     

    7.       

    Legal Work

    Our Registered Conveyancers are not able to complete legal work that is beyond the scope of the role of a conveyancer. Where your matter involves legal work, beyond the scope of the conveyancing transaction, you have the choice of engaging Robbins Lawyers Pty Ltd to complete that work or you can choose to engage an independent lawyer. If you choose to engage Robbins Lawyers for legal professional services, you will be required to sign a separate Retainer Agreement.

     

    8.       

    Swimming Pools

    Please note that if your property includes a swimming pool it is mandatory that it complies with current Swimming Pool Safety Guidelines. These guidelines can be obtained from the South Australia Government Website (https://www.sa.gov.au/topics/planning-and-property/owning-a-property/pool-and-spa-safety). Substantial penalties apply for non compliance including legal action.

    9.       

    Goods and Services Tax (GST)

    The Vendor/Purchaser has not and does not seek GST advice from the Conveyancer as to the GST implications of or in relation to the sale of property in which the Conveyancer acts for the Vendor from time to time under this agreement. The Vendor frees and releases the Conveyancer from all liability and claims arising from the imposition of GST, a misunderstanding, or a mistake by the Vendor as to the application of GST arising out of or in relation to the sale of the property.

    10.    

    Insurance

    If you are purchasing a property, usually, the risk of the property will pass to the purchaser from the time of signing the contract. We highly recommend that all purchasers take out building and/or liability insurance as soon as a Contract of Sale is signed. If you are selling a property, it is advised that you do not cancel any insurance policies on the property until you have received confirmation that settlement has taken place

    11.    

    Payment Arrangements

    If your transaction involves a settlement, we will deliver a settlement statement following completion. If sufficient funds are available on completion of your settlement we will deduct our charges and expenses from the funds. If a bill is delivered due to insufficient funds at the time of settlement, or your transaction does not involve a property settlement, payment is to be made within 7 days of the date of invoice. If the bill remains unpaid, we reserve the right to take credit action. We reserve the right at all times to suspend action on the client’s matter if these arrangements have not been followed.

    Where, for any reason, a matter does not proceed to completion, we will be entitled to charge you for work done and for expenses incurred. Property sales and purchases which fail to complete often involve as much work as those which reach completion.

    12.    

    Speaking to your lender

    We are also acting for your proposed lender in this transaction. This means we have a duty to make full disclosure to the mortgagee of all relevant facts relating to you, your purchase and mortgage. This will include disclosure of any discrepancies between the mortgage application and information provided to us during the transaction and any cashback payments or discount schemes which a seller is providing you. If a conflict of interest arises, we must cease to act for you in this matter.

    13.    

    Certificates of Title

    A Certificate of Title is an official record of land ownership in South Australia. There are no longer Duplicate Certificates of Title, so you will receive only a registration confirmation once your transaction has been registered with the Lands Titles Office.

    14.    

    Trust money

    You may be required to deposit money into our trust account from time to time.  You are authorised to make payments from the Robbins Conveyancing Trust Account, which may from time to time be holding our money in trust, for the purposes of paying any outstanding rates and taxes, licenses and permit costs, Lands Titles Office fees, government search costs, your professional services fees and disbursements and any other payments as agreed to by us.

     

    Our trust account bank details are as follows:

     

    Name: Robbins Conveyancing Trust Account

    BSB:     105-078

    Acc:      064140440

    Ref:      «[[File_Reference]]»«[[Action_ID]]»

    15.    

    Termination by you

    You have the right to terminate our services at any time. 

    16.    

    Termination by us

    Upon good cause and with reasonable notice, we have the right to cease acting for you.  This could occur if you fail to comply with a term of this agreement, or if in our view, the necessary relationship of trust and confidence no longer exists between us. 

    17.    

    Consequence of termination

    On termination by either of us, all fees and expenses incurred prior to termination are immediately billable to you. 

    18.    

    Your agreement to work with us

    It is a term of this agreement that you will reply to correspondence, return phone calls, respond reasonably to requests for instructions and pay accounts or money into trust when reasonably required. If you do not work together with us in this way, we may terminate this agreement. 

    19.    

    You authorise us

    To liaise with all parties necessary in the process of this transaction and provide copies of documents and statements as requested by them and to carry out all necessary searches and attend to all lodgement requirements including the authority to temporarily or permanently withdraw a series of documents as required by the Lands Titles Office.

    20.    

    Communication

    We will aim to communicate with you by such method as you may request. Unless instructed otherwise, we will communicate with others when appropriate by e-mail, fax or other electronic means, but we cannot be responsible for the security of correspondence and documents sent by such media. Legal matters are conducted within a specific timeframe and often the receipt of documents is of a matter of urgency. If we request documentation or the return of documents from you and they are not received within the required timeframe, we hold no responsibility or liability for the delay in transactions as a result of this.

     

    21.    

    Electronic Signatures and Documents

    As part of your relationship with us, we want to ensure you have all of the information you need to effectively manage your matter. Our goal is to provide you with as many options as possible for receiving your documents, including paper, attachments to emails and via Adobe E-Sign. We are required by law to give you certain information “in writing” – which means you are entitled to receive it on paper. We may provide this information to you electronically, instead, with your prior consent. We also need your general consent to use electronic records and signatures in our relationship with you. You consent to the use and receipt of documents via Adobe E-Sign that have been signed electronically by other parties.

     

    22.    

    Verification of Identity

    Legislation requires conveyancers and solicitors (or an agent appointed by them) to verify the identity of each client through a face to face interview and must certify each document lodged with the Lands Titles Office (“LTO”) and other government departments and registries. They must also verify that you have the authority to enter into this transaction.

     

    23.    

    Client Authorisation

    Most Lands Titles Office instruments are no longer signed by the parties to the transaction, rather your conveyancer or solicitor will sign the instruments on your behalf. Your conveyancer or solicitor will need to obtain a Client Authorisation from you which will give the subscriber authority to act for the client in the conveyancing transaction.

     

    24.    

    Storage of Paper and Documents

    Concluded files will in our discretion be stored. Where stored a file of papers is kept in storage for not less than seven years. After that, storage is on the clear understanding that we have the right to destroy papers after such period as we consider reasonable.

     

    25.    

    Identity and Confidentiality

    By signing these terms and conditions, you provide consent for us to store your identity documents and personal information electronically and in paper format. We share a joint premise and phone number with the employees of Robbins Lawyers which means that your personal information can be accessed by employees of Robbins Lawyers, for example if a receptionist answers an enquiry. The service provide for our practice management software is Actionstep Software Limited and as such there may be limited circumstances where your personal information can also be accessed by Actionstep, for example to resolve support requests, however they must first obtain our permission. Robbins Conveyancing Pty Ltd use multi factor authentication for software programs that store your identity documents and personal information, including Actionstep Software Limited. All advice given to clients is entirely confidential, unless disclosure by law is required. We treat your privacy with highest importance and will not share your personal information without your consent. Acceptance of these terms and conditions by any client is deemed to include informed consent to such disclosure.

     

    26.    

    Tax and Financial Planning Advice

    Any work that we do for clients may involve tax implications or necessitate the consideration of tax planning strategies. We are not authorised to give financial or tax advice and any such advice must be sought from an independent accountant or financial advisor. It is your responsibility to seek this advice at your own discretion and cost.

     

    27.    

    Property Disclaimers

    Where your transaction involves a property, we will not carry out a physical inspection of the property. We will not advise on the valuation of the property. We will not advise on environmental liabilities where we shall assume, unless you tell us in writing to the contrary, that you are making your own arrangements for any appropriate environmental survey or investigations.

     

    28.    

    Professional Indemnity Insurance

    We hold current Professional Indemnity Insurance with LIBERTY MUTUAL INSURANCE COMPANY. Our liability is limited to the maximum sum of Professional Indemnity Insurance cover (2 million).

     

     

    Robbins Lawyers Pty Ltd Terms and Conditions

    1.       

    Our fees

    We charge for our work either on an agreed fixed fee basis (which, if applicable, will be indicated within a Retainer Agreement or Limited Retainer Agreement) or on a time cost basis for our work calculated on an hourly rate. If an isolated task takes less than an hour, 1/10th of the hourly rate will apply to each 6 minute unit (or part of a unit) for the time spent on your matter. This means that if a task takes only say 2 minutes, it will be charged as a full 6 minutes.

    Our fees are calculated at the rate of $400 per hours (plus GST). The Supreme Court Scale is currently $427.70 per hour plus GST.

    Time cost rates are different to Court Scale rates and may be higher than the Court Scale. Another firm may charge according to the Court Scale or charge less than we do. If you would like a copy of the Scale applicable to your matter, we will provide it to you.

    2.       

    Disbursements

    In addition to our fees, you agree to pay all reasonable disbursements.  These are out of pocket expenses that we incur as your agent.  Disbursements are charged at the cost to us including GST.  We will seek your specific instructions to incur any unusual expenses. 

    3.       

    Example disbursements

    Disbursements include expenses such as Government / local authority fees, Court fees and couriers and the like.

    4.       

    GST

    Our fees and disbursements are subject to GST which you must pay in addition to our fees, unless otherwise stated.

    5.       

    Preliminary Costs Estimate

    If you are asked to sign either a Retainer Agreement or a Limited Retainer Agreement you will be provided with a preliminary cost estimate based on the expected time it will take to handle your matter. 

    6.       

    The estimate is not a quote

    The estimate is based on the information you have given us to date. The ultimate costs will depend on the extent of the work done and nature of expenses incurred.  We will keep you updated about any substantial changes to the estimate as the matter progresses. 

    7.       

    Billing

    We will bill you on an interim basis, no more often than 21 days from the previous bill.  Accounts must be paid within 7 days of delivery of a bill.  If an account is not paid in this time, we may terminate our engagement.

    8.    

    Interest

    If a bill remains unpaid for 30 days, you agree to pay interest on the outstanding amount at the RBA Cash Rate Target plus 2%.

    9.    

    Termination by you

    You have the right to terminate our services at any time. 

    10.    

    Termination by us

    Upon good cause and with reasonable notice, we have the right to cease acting for you.  This could occur if you fail to comply with a term of engagement, or if in our view, the necessary relationship of trust and confidence no longer exists between us. 

    11.    

    Consequence of termination

    On termination by either of us, all fees and expenses incurred prior to termination are immediately payable by you. 

    12.    

    Retention of records and money

    You agree that we are entitled to retain all trust moneys, documents and records in this matter until our bills are paid. 

    13.    

    Your agreement to work with us

    It is a term of our engagement that you will reply to correspondence, return phone calls, respond reasonably to requests for instructions and pay accounts or money into trust when reasonably required. If you do not work together with us in this way, we may terminate the engagement. 

    14.    

    Your rights

    You have the right to:

     

     

    ·      Negotiate this costs agreement with us.

     

     

    ·      Discuss any queries or concerns with us.

     

     

    ·      Receive a bill of costs from us.

     

     

    ·      Request an itemised bill of costs.

     

     

    ·      Request written reports about the progress and costs of your matter.

     

     

    ·      Apply for costs to be taxed by the Court within 6 months if you are unhappy with our costs.

     

     

    ·      Apply for this costs agreement to be set aside.

     

     

    ·      Make a complaint to the Legal Profession Conduct Commission (if you believe you have been overcharged.)

    15.    

    You authorise us

    To:

    ·        liaise with all parties necessary in the process of this transaction and provide copies of documents and statements as requested by them.

    ·        To make payments from our Trust Account, which may from time to time be holding money in trust, for the purposes of paying fees and charges to courts, government departments, beneficiaries under any estate or trust matters and other professionals as agreed to by you.

    16.    

    Conveyancing Work

    Where your matter involves conveyancing work, this may be handled by Robbins Lawyers or you have the choice to engage Robbins Conveyancing for those services, or another conveyancer of your choice.

     

    17.    

    Communication

    We will aim to communicate with you by such method as you may request. Unless instructed otherwise, we will communicate with others when appropriate by e-mail, fax or other electronic means, but we cannot be responsible for the security of correspondence and documents sent by such media. Legal matters are conducted within a specific timeframe and often the receipt of documents is of a matter of urgency. If we request documentation or the return of documents from you and they are not received within the required timeframe, we hold no responsibility or liability for the delay in transactions as a result of this.

     

    18.    

    Electronic Signatures and Documents

    As part of your relationship with us, we want to ensure you have all of the information you need to effectively manage your matter. Our goal is to provide you with as many options as possible for receiving your documents, including paper, attachments to emails and via Adobe E-Sign. We are required by law to give you certain information “in writing” – which means you are entitled to receive it on paper. We may provide this information to you electronically, instead, with your prior consent. We also need your general consent to use electronic records and signatures in our relationship with you. You consent to the use and receipt of documents via Adobe E-Sign that have been signed electronically by other parties.

     

    19.    

    Storage of Paper and Documents

    Completed files can be stored by us for seven years only. After that we have the right to destroy the file. If we are asked to store your original Will, Power of Attorney and Advance Care Directive, these will be stored securely for an indefinite period of time or unless you ask us not to store them any longer.

     

    20.    

    Identity and Confidentiality

    By signing our terms and conditions, you provide consent for us to store your identity documents and personal information electronically and in paper format. We share a joint premise and phone number with the employees of Robbins Conveyancing which means that your personal information can be accessed by employees of Robbins Conveyancing, for example if a receptionist answers an enquiry. The service provide for our legal practice management software is Actionstep Software Limited and as such there may be limited circumstances where your personal information can also be accessed by Actionstep, for example to resolve support requests, however they must first obtain our permission. Robbins Lawyers Pty Ltd use multi factor authentication for software programs that store your identity documents and personal information, including Actionstep Software Limited. All advice given to clients is entirely confidential, unless disclosure by law is required. We treat your privacy with highest importance and will not share your personal information without your consent. Acceptance of these terms and conditions by any client is deemed to include informed consent to such disclosure.

     

    21.    

    Tax and Financial Planning Advice

    Any work that we do for clients may involve tax implications or necessitate the consideration of tax planning strategies. We are not authorised to give financial or tax advice and any such advice must be sought from an independent accountant or financial advisor. It is your responsibility to seek this advice at your own discretion and cost.

     

    22.    

    Limited Liability

    Liability Limited by a scheme approved under professional standards legislation.

     

    We hold Professional Indemnity Insurance and also participate in the Professional Standards Scheme which operates under the Professional Standards Act 2004 (SA).

     

    Robbins Lawyers Conveyancers

    Contact Us

    Robbins Conveyancing
    22 Main Road, Belair
    SA 5052

    08 8490 0797

    info@robbinslawyersconveyancers.com.au

    Request a Quote

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